Our warranty
The products we sell are covered by manufacturer warranties. Each product and brand has its own coverage, so the warranty on a motorized shade is different from the one on a shutter or a drapery track.
Before you order, just ask. We'll go over the warranty for each product you're considering, so you know exactly what's covered.
What to know
- Every product is covered by its manufacturer's warranty
- Coverage and length vary by product and brand
- We'll explain the coverage for your products before you order
- If something goes wrong, call us first and we'll handle it
We stand behind the install
We measure and install everything ourselves. If a shade isn't rolling straight, a blind isn't tilting smoothly, or a motor needs adjusting, call us and we'll take care of it.
Warranty questions
Call (512) 751-8408.
How long is the warranty on my product?
It depends on the product and the manufacturer. Ask us before you order and we'll tell you exactly what covers the product you're choosing.
What isn't covered?
Manufacturer warranties generally don't cover normal wear, misuse, or damage from things like storms, pets, or improper cleaning. Details vary by product, so ask before ordering.
Who do I call if something goes wrong?
Call us first at (512) 751-8408. We'll look at the issue and handle the warranty process with the manufacturer for you.
Is installation covered?
If something isn't working right because of how we installed it, call us and we'll come back and make it right.
Book your free consultation
Tell us a little about your project. We'll call to set a time that works, any day of the week, and bring our mobile showroom to you.
(512) 751-8408Text us: (512) 751-8408info@austintexasblinds.comConsultations available Monday through Sunday.
What happens next
- We call you from (512) 751-8408, usually the same day. Save our number so you know it's us.
- No answer? We'll text you from the same number to find a good time.
- We bring the showroom to you: samples at your windows, and we measure everything.
- Written quote within 24 hours. No obligation, no pressure.